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Cookie Policy

Last updated July 1, 2025

Pineapple uses cookies and similar technologies to make the platform work, remember your preferences, and understand how people use our service. This policy explains what cookies we use and why.

A cookie is a small text file stored on your device when you visit a website. Cookies allow the site to recognise your device and remember information about your visit.

Strictly necessary

Required

Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud.

Examples

  • · Authentication session token
  • · CSRF protection token
  • · Cookie consent preference

Functional

Optional

Enable enhanced functionality and personalisation. Without these, some features may not work correctly.

Examples

  • · Your language and region preference
  • · UI preferences (e.g. dark mode)
  • · Recently viewed Agents

Analytics

Optional

Help us understand how visitors interact with the platform so we can improve it. Data is aggregated and anonymised.

Examples

  • · Page view counts
  • · Feature usage patterns
  • · Error tracking

Marketing

Optional

Used to show you relevant content and measure the effectiveness of our marketing. We currently use these sparingly.

Examples

  • · Referral source tracking
  • · Conversion tracking for paid campaigns

Managing cookies

You can control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Note that blocking strictly necessary cookies will prevent parts of Pineapple from working.

Third-party cookies

Some features use cookies set by third parties, including Stripe (payments) and our analytics provider. These are governed by those providers' privacy policies.

Changes to this policy

We may update this Cookie Policy as we add new features. We'll notify you of material changes.

Questions

Contact us at pineapple.admin.support@gmail.com or visit our Support page.