Your account
Open Settings from your avatar in the top-right corner to update your profile. To change the email address on your account, contact support.
Deleting your account
- Go to Settings and open the Danger zone at the bottom.
- Type DELETE MY ACCOUNT exactly as shown to confirm.
- Confirm. Your account is deleted permanently, so download anything you want to keep first.
Maker accounts that have completed sales cannot be deleted automatically, because we keep purchase and payout records to protect buyers. Contact support and we will help you close the account.
Emails from Pineapple
- Every email from Pineapple has an unsubscribe link at the bottom. Click it once and you will stop getting optional emails, such as launch notices and reminders; you do not need to log in.
- Purchase receipts, subscription notices, security alerts and account messages are still sent after you unsubscribe, because they are about things you did or your account’s safety.
Cookies and analytics
The first time you visit, a banner lets you accept analytics or use necessary cookies only. You can change your mind any time with Cookie Preferences in the footer.
The details
Our Privacy Policy, Cookie Policy and Terms of Service explain what we collect and why, who we share it with, and your rights.
Still stuck? Contact support. Last updated October 2026.